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AUS, Burleigh Heads
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Our Story

Our DNA: Our hats and fashion accessories are made with natural materials for outdoor lovers, global travellers and spirited adventurers.

Our aim is to inspire powerful connections with the Australian outdoors that unites people, generations and cultures across the world. Jacaru - Handcrafted in Australia. Since 1969.

Return Policy

JACARU AUSTRALIA - Return policy

Our change of mind policy Within 14 days from date of purchase, we are happy to offer you an exchange, refund or credit for change of mind, provided the item is in ‘as new’ condition and is accompanied with the proof of purchase (a copy of your email order confirmation). All refunds will be issued via the same channel as the original payment. If you don't apply the correct postage on your return you will have a $10 shipping and handling fee deducted from the total value being returned to you. Damaged, faulty or incorrect products In the unlikely event that you receive a product that is damaged, faulty or incorrect, please email us at, and we will be happy to assist you. Please provide proof of purchase when returning a damaged, faulty, or incorrect item. Please note though that due to the nature of leather, color may vary. Variations in color, grain, or texture and natural markings are not considered defects.

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