BRANDS UNITED GROUP PTY LTD
Keysborough , AUS
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Seller info

Manufacturer of the Chibebe® Snuggle Pod® Baby Bean Bag, for use from Birth to Pre-Teen!

Our Story

Our DNA: For use from birth to pre-teen! Designed to prevent reflux and flat head, the Chibebe® Snuggle Pod® is the worlds leading baby bean bag brand.

The Chibebe® brand was built on a single principle- a dedication to creating beneficial & safe products for babies and children, with a high focus on quality. We introduced the baby bean bag concept ...

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BRANDS UNITED GROUP PTY LTD - Our Story

The Chibebe® brand was built on a single principle- a dedication to creating beneficial & safe products for babies and children, with a high focus on quality. We introduced the baby bean bag concept to Australia & New Zealand circa 2007, and since then, the brand has evolved to a funky cool bunch of designers, developers and in-house admin, who love what we do. Our exclusive designs are just the beginning. Our focus on high quality, attention-to-detail products are a result of team effort and a fun atmosphere. The Chibebe® Snuggle Pod® baby bean bag is consistently reported by parents and carers worldwide to prevent reflux & flat head symptoms in babies, and we are long-time partners of Coping with Laryngomalacia®, who swear by our Pods to help babies with breathing disorders such as Laryngomalacia, Tracheomalacia and Bronchomalacia. We are Australia and New Zealands original baby bean bag brand, and the #1 trusted brand in baby beanbags, so it's no wonder every savvy new parent has the Snuggle Pod on their baby shower wish list!  
Return Policy
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BRANDS UNITED GROUP PTY LTD - Return policy

We have a 1-year manufacturers warranty on our products. It is at the discretion of Chibebe if the reported item(s) is actually a manufacturers fault. WHAT ITEMS ARE NON-REFUNDABLE? - Free gifts or promotional items - Chibebe Gift Cards - Bean bag filling - 3rd party e-Vouchers or Gift Cards - Used Items< - Sale Items - Change of Mind Item ARE THERE SHIPPING CHARGES FOR RETURNS? Original shipping charges are non-refundable. You are responsible for all shipping charges involved in the return process. In cases where the item is faulty, please refer to below 'EXCHANGES' policy EXCHANGES We have a 30 day 'change of mind' policy, where we will exchange your non-sale item(s) for a different color within the same product range. You will be responsible for all shipping costs for exchange in this case. Where the exchange is for a faulty item, we will cover shipping costs and exchange for the exact same item and color only. HOW DO I RETURN AN ITEM(S)? After confirming that you meet the criteria above, send us a message using your TradeSquare account to initiate your return. You will get a reply within 2 business days with a request for more details and you may be asked to supply pictures to support your claim. We will work hard to resolve the issue fairly and swiftly, making the process an easy one for you. HOW SOON DO I GET A REFUND AFTER APPROVAL? Once your item(s) is returned and inspected, we will send you an email with the outcome of our decision. If you are approved for a refund, it will process, and the approved credit amount will be automatically applied to the original method of payment within 14 business days. All return requests for refund or exchange are at the discretion of Chibebe® and decisions are final. Send us a message using your TradeSquare account.
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