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SMILEY DOG NATURAL & ORGANIC EXTRACT GROOMING
BRAESIDE , AUS
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Every product made by our dog and pet care professionals has been manufactured right here in Australia by a highly experienced team in the animal market. Whether you’re caring for a dog or puppy, a cat or kitten, or another small animal, our pet and dog grooming manufacturers can provide the treats and treatments that your special friend will love.

Our Story

Our DNA: Smiley Dog® natural/organic extract Grooming range A great wash for any Dog! Also pet-safe for Cats and small animals

At Smiley Dog®, health, wellness and vitality come first! Sarah and Eva launched Smiley Dog® in 2008 based on their unbreakable bond and love for their dogs and their respect for professional groome...

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SMILEY DOG NATURAL & ORGANIC EXTRACT GROOMING - Our Story

At Smiley Dog®, health, wellness and vitality come first! Sarah and Eva launched Smiley Dog® in 2008 based on their unbreakable bond and love for their dogs and their respect for professional groomers. Their vision was to fill a gap in the market to create a natural product that was safe and effective using quality ingredients and 100% Australian made and owned. We are passionate about providing premium, safer and natural alternatives for your dog with our fabulous range of dog care products. Extensively researched and formulated (with an experienced manufacturing team in Australia of 30yrs developing trusted products within the Animal market), we have proven that our natural product is loved by Australian pet owners, retailers, groomers and vets.
Return Policy
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SMILEY DOG NATURAL & ORGANIC EXTRACT GROOMING - Return policy

What can be returned? All products if 75% full. We do not accept items used 50% full, we accept items ‘faulty’ against product description on label. We do not accept returned items for customer changing their mind. RETURN BY AUSTRALIA POST IF LESS THAN 20KG – IF 20KG OR MORE A RETURN WILL BE ARRANGED BY BIOSHINE FOR PICK UP BY COURIER. Wherever possible we endeavor to ensure your Smiley Dog®/Cat® products arrive in pristine condition and perform as promised on the product label description. We will aim to respond within 24hrs to a returns request. When do items need to be returned by? Within 2 weeks of delivery or purchase How do customers return items? In box/packaging tight (same as delivered where possible), tops tightened and standing up in box. Shipping for returns? Customer arranges/pays for return by australia post if less than 20kg If 20kg or more a return will be arranged by bioshine for pick up by courier. Credit for returns? Full credit if item is deemed ‘faulty’ (after internal review of item) as against the product description on label. If the item is not deemed faulty the customer will be notified by TradeSquare messaging system with a review report. We cannot accept returned items for ‘change of mind’ by customer. Packing materials? Yes.
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