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EMOTIVE COLLECTION
Glenelg North , AUS
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Purveyors of fine hand-made lampshades

Our Story

Our DNA: Premium hand-made lampshades. Contemporary lampshades made in Australia.

Designed for interiors. Crafted by hand. Supporting local businesses in Australia. Each piece is lovingly handmade in Australia by our talented artisans. Our studio warehouse is where we design and c...

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EMOTIVE COLLECTION - Our Story

Designed for interiors. Crafted by hand. Supporting local businesses in Australia. Each piece is lovingly handmade in Australia by our talented artisans. Our studio warehouse is where we design and create unique lampshades for your home. Constructed with luxury designer fabrics and professional lampshade making materials.
Return Policy
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EMOTIVE COLLECTION - Return policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. We do not refund for change of mind, as many of our products are made to order and custom made. To be eligible for a return, your item must be unused and in the same condition that you received it. You’ll also need the receipt or proof of purchase. To start a return, you can contact us via TradeSquare messaging system. If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. Please note that return shipping costs are paid by the customer and will not be refunded. You can always contact us with any return questions through TradeSquare's messaging system. Damages and issues Please inspect your order upon reception and contact us immediately if the item is damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. If an item is damaged you have 7 days to contact us and send through the issue. Exceptions / non-returnable items Unfortunately, we cannot accept returns on sale items or gift cards. Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
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