Microplush Robe White

+

Bambury - Return policy

RETURN OF GOODS POLICY (CLAIMS) Bambury will always use its best efforts to deliver to the Customer goods fit for purpose and in sound condition. However if the Customer believes that the goods do not meet their intended standard the Customer must notify Bambury within 7 days of delivery of goods. In such circumstances Bambury may at its discretion do one of the following: (a) Negotiate an agreed discount for the faulty or damaged goods in which case Bambury may then issue an adjustment note to the customer reflecting the agreed discount. (b) Bambury may recommend disposal of goods in which case Bambury may issue a reference Disposal Authority Number for the disposal and an Adjustment Note for the price paid for the goods. (c) Bambury may direct that the goods be returned to Bambury’s head office according to Bambury’s transport instructions and at Bambury’s cost in which case Bambury may issue a reference Return Authority Number (to accompany the return of the goods). An Adjustment Note may then be issued once the goods have been inspected and assessed by Bambury or its representing agent and it can be clearly proven that the fault has occurred due to poor workmanship during manufacture and/or the damage has occurred during any storage or transit for which Bambury has been responsible. Notwithstanding the above Return of Goods Policy, it must not be presumed by the Customer that refunds or discounts that the Customer may decide to give to its Customer for fault or damaged goods sold, will be automatically recoverable from Bambury.